Process plant · Custom AIMTY — TX
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See the case: Phone orders, in two languages

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This is a demo we built; it is not yet running with a client. Open the sheet to see how it would work.

Sheet 06 of 09 · Meat market · Agent ValeMcAllen, TX

Phone orders, in two languages

Friday night, the phone won’t stop ringing and the crew is slammed. Vale answers.

The problem

A meat market with 4 locations told us it gets about 60 pickup-order calls a day at each one; staff take every order and then type it again into the point of sale.

The solution

Vale answers the phone, takes the full order in Spanish or English, confirms the total and pickup time, and leaves it in a dashboard with audio and transcript.

13trial calls with a meat market’s real menu, in Spanish and English
01 · How does it work?
THENBY HAND
  1. 01The phone rings
  2. 02A staff member takes the order
  3. 03Then types it again into the point of sale
NOWAUTOMATED
  1. 01Vale answers and says it’s a virtual assistant
  2. 02Takes the full order: by weight, doneness and extras
  3. 03Confirms the total with tax and the pickup time
  4. 04The order shows up in the dashboard
When Vale doesn’t know something
  1. Item without a menu price: says it’s confirmed in store
  2. Item not on the menu: the order arrives flagged for review
  3. Every call is kept with audio and transcript
It only quotes prices that are on the menu
02 · Your team’s dashboard

The business sees the day’s orders with their totals and status, and every call with audio, transcript and length. From there it can change Vale’s greeting to promote a product, and set the hours and pickup time.

Simplified screen of the demo, with made-up data. Counters come from the client trial.

03 · How did it unfold?
  1. Jun 2026First meeting: 4 locations and about 60 calls a day each
  2. Jun 30–Jul 13Trial with their real menu
  3. JulThe client approves the trial
  4. SepWe turn it into a demo to show it live
  5. PendingPoint-of-sale connection: not started, depends on the client
04 · What changes
Spanish and English: switches if the caller doesOnly quotes menu pricesAudio and transcript of every call2.3 minutes per call, on average
What’s nextFor your business

The next step would be sending each order to your point of sale, so it reaches the kitchen without being typed again. In the call we look at how each order would reach your system and what changes with your menu and locations.

To be clear
  • Today Vale is a demo: it doesn’t answer any client’s calls. We show it live, with a made-up business, in the discovery call.
  • The trial was small: 13 calls over two weeks, with a meat market’s real menu. We didn’t measure how many ended with the exact order.
  • We’ve only tried it with a meat market, not a restaurant. It can take several calls at once, but we haven’t tested it at a real peak hour.
  • To operate it still needs to send each order to the point of sale; that connection hasn’t started and depends on the client.
  • Time saved for staff hasn’t been measured.
Have a similar process?30 minutes · free
Next sheet · 07Buying at today’s prices
Sheet 06 of 09 · Meat market · Agent ValeMcAllen, TX

Phone orders, in two languages

Friday night, the phone won’t stop ringing and the crew is slammed. Vale answers.

The problem

A meat market with 4 locations told us it gets about 60 pickup-order calls a day at each one; staff take every order and then type it again into the point of sale.

The solution

Vale answers the phone, takes the full order in Spanish or English, confirms the total and pickup time, and leaves it in a dashboard with audio and transcript.

13trial calls with a meat market’s real menu, in Spanish and English
01 · How does it work?
THENBY HAND
  1. 01The phone rings
  2. 02A staff member takes the order
  3. 03Then types it again into the point of sale
NOWAUTOMATED
  1. 01Vale answers and says it’s a virtual assistant
  2. 02Takes the full order: by weight, doneness and extras
  3. 03Confirms the total with tax and the pickup time
  4. 04The order shows up in the dashboard
When Vale doesn’t know something
  1. Item without a menu price: says it’s confirmed in store
  2. Item not on the menu: the order arrives flagged for review
  3. Every call is kept with audio and transcript
It only quotes prices that are on the menu
02 · Your team’s dashboard

The business sees the day’s orders with their totals and status, and every call with audio, transcript and length. From there it can change Vale’s greeting to promote a product, and set the hours and pickup time.

Simplified screen of the demo, with made-up data. Counters come from the client trial.

03 · How did it unfold?
  1. Jun 2026First meeting: 4 locations and about 60 calls a day each
  2. Jun 30–Jul 13Trial with their real menu
  3. JulThe client approves the trial
  4. SepWe turn it into a demo to show it live
  5. PendingPoint-of-sale connection: not started, depends on the client
04 · What changes
Spanish and English: switches if the caller doesOnly quotes menu pricesAudio and transcript of every call2.3 minutes per call, on average
What’s nextFor your business

The next step would be sending each order to your point of sale, so it reaches the kitchen without being typed again. In the call we look at how each order would reach your system and what changes with your menu and locations.

To be clear
  • Today Vale is a demo: it doesn’t answer any client’s calls. We show it live, with a made-up business, in the discovery call.
  • The trial was small: 13 calls over two weeks, with a meat market’s real menu. We didn’t measure how many ended with the exact order.
  • We’ve only tried it with a meat market, not a restaurant. It can take several calls at once, but we haven’t tested it at a real peak hour.
  • To operate it still needs to send each order to the point of sale; that connection hasn’t started and depends on the client.
  • Time saved for staff hasn’t been measured.
Have a similar process?30 minutes · free
Next sheet · 07Buying at today’s prices