Process plant · Custom AIMTY — TX
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See the case: Calls answered around the clock

Answered by · 3030

This is a demo we built; it is not yet running with a client. Open the sheet to see how it would work.

Sheet 09 of 09 · InsuranceMexico

Calls answered around the clock

A demo of a voice receptionist that answers at any hour.

The problem

Calls arriving after hours end up in voicemail, and routing is done by hand.

The solution

A voice agent answers, understands what the caller needs and routes them to the right team, with an emergency protocol.

01 · How does it work?
THENBY HAND
  1. 01After-hours call
  2. 02Voicemail
  3. 03Someone calls back
NOWAUTOMATED
  1. 01The voice agent answers
  2. 02Understands what the caller needs
  3. 03Routes the call to the right team
02 · What changes
24/7 coverageEmergency protocol
To be clear

This is a demo: it is not based on a real insurer and does not run with one, so there are no call metrics.

Have a similar process?30 minutes · free
Next sheet · 01Orders at any hour
Sheet 09 of 09 · InsuranceMexico

Calls answered around the clock

A demo of a voice receptionist that answers at any hour.

The problem

Calls arriving after hours end up in voicemail, and routing is done by hand.

The solution

A voice agent answers, understands what the caller needs and routes them to the right team, with an emergency protocol.

01 · How does it work?
THENBY HAND
  1. 01After-hours call
  2. 02Voicemail
  3. 03Someone calls back
NOWAUTOMATED
  1. 01The voice agent answers
  2. 02Understands what the caller needs
  3. 03Routes the call to the right team
02 · What changes
24/7 coverageEmergency protocol
To be clear

This is a demo: it is not based on a real insurer and does not run with one, so there are no call metrics.

Have a similar process?30 minutes · free
Next sheet · 01Orders at any hour